We believe it is very important that personal data is handled with care. Personal data is therefore carefully processed and secured by us. We thereby adhere to the requirements of privacy legislation. This means, for example, that we:

• state clearly for which purposes we process personal data. We do this through this privacy statement;
• limit the collection of personal data to only the personal data required for the purposes for which they are processed;
• first ask you for explicit permission to process your personal data in cases where your permission is required;
• do not pass on your data to third parties unless this is necessary to provide the requested service or when we are legally obliged to do so;
• take appropriate security measures to protect your personal data and we also demand this of parties that process personal data on behalf of us;
• respect your right to view, correct or delete your personal data on your request.

Use of personal data

When using our services and website (www.rosesheart.com) you leave certain information with us. That may be personal data. We do not always process all data below. That depends on the services you purchase from ROSE’S HEART.

We process the following personal data from you:

• Name and address details
• Company details
• Telephone number
• E-mail address
• Job title and personal title
• Date of birth
• Sex
• IBAN
• Interests
• Information that you enter in an open field, such as a blog post or a message in the contact form
• Technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behavior on our websites

Purposes

We process the above data for one or more of the following purposes (also depending on which services or functionalities you use):

• To enter into and execute agreements with you regarding the provision of legal services and the management of the resulting relationships;
• To communicate with you by sending electronic newsletters and / or mail;
• To send you personalized newsletters based on your interests;
• To invite you to our events, seminars, drinks, etc;
• To request your feedback on our services (for example, by sending surveys, customer satisfaction surveys).

Providing data to third parties

We pass on the information you provide to third parties, if this is necessary for the work to be performed (for example: court, bailiff, collection agency, etc.).

Furthermore, we will not provide the information you provide to other parties, unless this is legally required or permitted. For example, it is possible that the police requests information from us in the context of fraud investigations. In that case we are required by law to provide this information.

Cookies

ROSE’S HEART uses cookies when offering its services. Cookies are small, simple text files that are placed on the hard drive of your computer when you visit a web page. These cookies can ensure that your website visit is optimized.

We use two types of cookies on our websites:

1. Functional cookies

These are cookies that are necessary for our websites to function properly.

2. Analytical cookies

Our websites work with Google Analytics and use analytical cookies to process the following data:

• the number of pages you visit
• your entered search terms
• how long you have visit our website
• how often you return

This information is of great importance to us. Based on this data, we can optimize the website and make it more user-friendly. This data does not lead to a person.

Cookie settings

You can always remove cookies from your computer, tablet or mobile phone yourself. You can do this through your browser.

You can set the following options:

• You can delete cookies manually via your internet browser.
• You can have cookies automatically deleted when you leave the website.
• You can set your browser to notify you when a cookie is placed.
• You can prevent cookies from being placed.

You can read how to adjust the settings of your browser via the links below. After adjusting the settings you must restart your browser.

• Change cookie settings in Internet Explorer
• Change cookie settings in Mozilla Firefox
• Change cookie settings in Safari
• Change cookie settings in Google Chrome (Windows and Mac)

Protect and save

We take appropriate security measures to limit misuse and unauthorized access to your personal data. In this way we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are regularly checked.

We do not keep the data longer than necessary. This means that we keep the data for as long as necessary to deliver the service you have requested. Exceptions to this are the data that we must keep for longer because the law requires us to do so.

For the preservation of our files, the guidelines of the Bar Association are leading and we use a retention period of 20 years.

Third party websites

This statement does not apply to third-party websites that are linked to our website through links. We cannot guarantee that these websites will handle your personal data in a reliable or secure manner. Always read the privacy statement of this website, before using the relevant website, for more information about how they handle your data.

View and change your data

You can view your personal data and request a change / removal. You can do this via the contact form on our website or by sending an email to info@amsteladvocaten.nl

In an (ongoing) file you can also contact your responsible lawyer.

We can only meet your request if your request complies with applicable legislation.

In order to prevent abuse, we ask you, in case of a written request for inspection, to identify yourself adequately by sending a copy of a valid proof of identity. Do not forget to screen off your BSN and your passport photo on the copy.

Dutch Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. In the unlikely event that we cannot resolve it together, you have the right to submit a complaint to the privacy regulator, the Dutch Data Protection Authority, based on privacy legislation. You can contact the Dutch Data Protection Authority for this.

Amendments

We may change our privacy policy from time to time. Changes will be published on our website. It is therefore advisable to consult our privacy statement regularly so that you are aware of these changes.

Questions

If you have any questions about our privacy policy, please contact ROSE’S HEART (caroline@lodgerosesheart.com). The contact details can also be found on this website, under the “Contact” page.